Privacy & Data Protection

399 beat Privacy Policy — How We Keep Your Information Secure

Your personal information matters to us. Here you'll find a transparent, full explanation of what data 399 beat collects, how it's used, and how it's kept secure.

Last Updated: January 2026
Written in Bengali

Your Data Is Secure

SSL 256-Bit Your Data Is Never Sold Secure Servers Licensed

Core Pillars of Privacy Protection

How 399 Beat Looks After Your Data

Secure Data Storage

All your data is stored in an encrypted database, with multiple layers of security in place to prevent unauthorized access.

Explicit Consent Policy

Your consent is obtained before your data is used, and you may withdraw that consent at any time.

Not Sold to Third Parties

Your personal information is never sold to advertisers or any third party — under any circumstances.

Your Control

You have the right to view, correct, or request deletion of your personal data — simply contact our support team.

Minimal Data Collection

Only the information necessary to provide our services is collected. Nothing more.

No More Spam

Separate consent is required before your email or phone number can be used for marketing purposes.

1About This Policy

Welcome to 399 beat. This Privacy Policy explains what personal information is collected when you use the 399 beat platform, how it is used, and how your privacy is protected.

By using the 399 Beat website or mobile app, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help.

In simple terms: Your data is used solely to provide you with a better experience. It is never sold to advertisers or any third parties.

2What Information Is Collected

399 beat collects two types of information — data you provide directly, and data collected automatically through your use of the platform.

Directly Collected Information:

  • Full name and date of birth
  • Phone Number & Email Address
  • Residential Address
  • National ID (NID) or passport number (for KYC)
  • Mobile banking or bank account details (for payment purposes)

Automatically Collected Information:

  • IP Address and Device Type
  • Browser & Operating System Information
  • Login Time & Session Information
  • Gaming & Betting History
  • Transaction Records

Sensitive financial details — such as full bank account numbers or card numbers — are never stored on our servers. All payment data is processed directly by the payment gateway.

3How We Collect Your Information

399 Beat collects information through the following methods:

1
Registration Form

Information you provide directly when creating your account

2
KYC Verification

Documents submitted for identity & age verification

3
Support Chat

Information provided when contacting customer support

4
Payment

Transaction records from deposit and withdrawal processing

5
Cookies & Logs

User activity is recorded automatically

6
Surveys & Feedback

What you share in optional surveys

4Purpose of Data Use

Your information is used solely for the following purposes:

  • Account Management: To create, verify, and keep your account active.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To address your questions and resolve any issues.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal Obligations: To meet regulatory requirements.
  • Service Improvement: To improve the 399 Beat platform and gaming experience.
  • Relevant Communications: To keep you informed about important updates and offers (with your consent).

Special Note: 399 beat's analytics tools are used exclusively to improve the platform. Your personal betting history is never shared with any other company.

5Data Sharing & Disclosure Policy

399 Beat shares your information with third parties only in the following limited circumstances:

  • Payment Gateway: Minimal information is shared to process payments via bKash, Nagad, Rocket, or bank transfer.
  • KYC Provider: With accredited verification agencies for identity verification purposes.
  • For Legal Requirements: Under a valid order from a court or regulatory authority.
  • Security Expert: With registered agencies in cases of fraud investigation.

Your information is never shared with or sold to advertisers, data brokers, or any other party for commercial purposes.

6Data Protection Methods

399 Beat uses industry-leading technology to keep your data safe:

  • TLS/SSL 256-Bit Encryption: All communications take place over encrypted channels.
  • Encrypted Database: Stored data is protected with encryption.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Firewall & Intrusion Detection: Detecting and preventing cyber attacks.
  • Regular Security Audits: Third-party security audits.
  • Restricted Staff Access: Only authorised staff have access to specific data.

However, no method of transmission over the internet is 100% secure. Use a strong password and never share it with anyone to keep your account safe.

7Cookie Policy

399 beat uses cookies on its website and app. Cookies are small text files stored on your device.

Non-essential cookies can be disabled from your browser settings. However, turning them off may affect certain features of the site.

8Your Rights

As a member of 399 Beat, you have the following rights over your personal information:

Rights Description Processing Time
Right to Access Access You can view what personal information we hold about you. 7 business days
Right to Rectification Rectify You may request corrections to any inaccurate or incomplete information. 3 Business Days
Right to Erasure Delete You may request deletion of your personal data upon account closure. 14 business days
Right to Data Portability Portability You can request your data in a machine-readable format. 14 business days
Right to Object Object You can request to opt out of marketing communications. Instant

To exercise any of your rights, email us at support@399beat.ws.

9Data Retention Period

399 Beat follows a "minimum necessary retention period" policy for storing data:

  • Active Account Data: Retained for the duration of active account.
  • Closed Accounts: Up to 5 years after closure for legal reasons.
  • Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
  • KYC Documents: 5 years, as required by regulatory guidelines.
  • Support Chat Logs: 2 Years.

Once the designated retention period expires, your data is automatically deleted securely or irreversibly anonymized.

10Minor Protection

399 Beat strictly does not serve anyone under the age of 18. Age is verified during registration, and proof of age is mandatory as part of the KYC process.

If we become aware that a minor has created an account, that account will be closed immediately and any deposited funds will be refunded.

For Parents: Keep parental controls enabled on your device. If you have any concerns, contact us — we will investigate and take the necessary action.

11Policy Updates

This Privacy Policy may be updated due to business changes, new legislation, or evolving technology. When changes occur:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • You will be notified at your registered email address of any significant changes.
  • 7 days' notice will be given before any policy takes effect.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

12Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

Emailsupport@399beat.ws
Live ChatVia the chat button at the bottom of the site — 24/7
Response Time for Privacy Requests3–7 business days

FAQ

Frequently Asked Privacy Questions

No, you cannot. 399 beat is strictly for individuals aged 18 and above. This isn't just a rule — protecting minors from online gambling is a responsibility we take seriously.

Age is verified at every step of the registration process:

  • Date of birth is required at registration — the system calculates your age automatically.
  • KYC verification using your NID or passport is mandatory before your first withdrawal.
  • Age may be re-verified at any time if there is reasonable suspicion.

Anyone who registers using a false age and is later found out will have their account permanently closed. To learn more about responsible gaming, here View.

399 Beat is a licensed online gaming platform. Its credibility can be understood from several angles:

License & Regulation: 399 beat operates under an international gaming license. You can find the full license details in the site footer.
Fair Games: All games are RNG-verified by independent third-party audit firms.
Segregated Funds: Member funds are held in a separate account, entirely distinct from the company's own finances.
Millions of Members: Over 500,000 registered members make payments every day without any issues.

Learn More About Us About Us View page.

Your Data Is Safe — Play With Peace of Mind

Your privacy is our top priority at 399 Beat. Register today and enjoy gaming in a secure environment.

Play Responsibly. Responsible Gaming View page.

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